Careers

Who We Are

Superior Comfort Incorporated is a locally operated and operated company that has been providing high quality HVAC service for over 18 years. We have honed our expertise and built a solid foundation of knowledge and skills to provide top-quality HVAC services and solutions through all of Rhode Island. We take great pride in our unwavering commitment to offering a comprehensive range of services to our customers, prioritizing their satisfaction above all else. We firmly believe in creating a work environment where our employees feel valued and appreciated for their contributions, each employee is an integral part of the SCI family and we go the extra mile to show our gratitude and acknowledge the hard work and dedication of our team members.

Why Us

At Superior Comfort Incorporated, we provide a supportive and dynamic work environment, offering countless opportunities for personal and professional growth. The HVAC industry is constantly evolving, with new advancements and technologies being introduced regularly. By joining our team, you’ll have the opportunity to work with state-of-the-art tools and equipment. We invest in the latest technology and continuous training availability to ensure that our employees are equipped with the best resources to deliver top-notch services to our clients. Being at the forefront of technological advancements allows you to expand your knowledge and stay ahead in your field.

Who We’re Looking For

We believe that our success is driven by our passionate and skilled employees, who share our commitment to excellence in the HVAC industry. Our ideal candidate values contributing to a positive company culture and working on a team that feels more like a family. Delivering exceptional service to our clients is a top priority for us. We seek individuals who are dedicated to understanding our clients’ needs, providing personalized solutions, and ensuring their satisfaction.

Superior Benefits & Special Perks Offered

Employee Benefits

Above average pay and benefits
Paid Vacation
Paid Holidays
Company Vehicle (Based on Job Description)
Health Insurance (After 90 days)
Dental (After 90 days)
Vision (After 90 days)
401(K) Plan

Additional Perks & Benefits

Positive company culture
Extensive growth opportunities
Company supplied Personal Protective Equipment/Safety Items
Spiffs available to every department
Fun Giveaways and incentives
Employee Appreciation Days 2 per year
Christmas Party
FREE COFFEE DAILY!!!!!!

Safety & Training Programs and Benefits

Safety Orientation (For Field Employees)
Training programs/ Technical & Sales
Monthly Safety Training
Monthly Truck Inspections

Available Positions

Licensed Service Technician (Full Time)

Are you a licensed service technician? If so, we need you! We are an established Heating, Cooling, Plumbing & Electrical company.

Please submit a resume by email or fax to be considered. Please do not call.
Licensed Install Technician (Full Time)

Are you a licensed install technician? If so, please apply! We are an established Heating, Cooling, Plumbing & Electrical business.

Please submit a resume by email or fax to be considered. Please do not call.
Customer Service Representative (CSR) – HVAC Company
Are you a customer-oriented and passionate individual? We have an exciting opportunity for you to join our team as a Customer Service Representative (CSR) in our reputable locally operated and operated HVAC company! As a CSR, you will act as a vital link between our company and our esteemed customers. We are seeking a customer-oriented and passionate individual. The ideal candidate will provide accurate and efficient product and service information, resolve any emerging problems, and ensure customer accounts are handled with utmost care and satisfaction.

Responsibilities:

Act as the primary point of contact for customer inquiries and concerns
Provide exceptional customer service by actively listening and empathizing with customers
Respond promptly to customer inquiries via phone, email, or social media channels
Identify and assess customer needs to achieve satisfaction and maintain high service standards
Resolve customer complaints and problems effectively and efficiently
Gather feedback and insights from customers to improve our products and services
Collaborate with internal teams to escalate and resolve complex customer issues
Keep accurate records of customer interactions and transactions

Requirements:
- Previous experience in a customer service role is highly preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and critical thinking
- Patience and empathy towards customers
- Ability to multitask and handle high-volume customer inquiries
- Knowledge of HVAC systems and services is a plus
- Proficient in computer applications and software such as CRM systems

What Our Customers Are Saying

Mike was extremely professional and patient with all my questions. He thoroughly explained all my options and fixed my issues promptly.

Kaxxxie

June 19, 2026

This is our first time using this company. They are professional company with great communication. The technician Gerkin was courteous and knowledgeable. We will be using their services again!

Donna Lapointe

June 19, 2026

Patrick was professional and courteous.

laurent bissonnette

June 19, 2026

Quick service. Very good service technician. Giovanni would be again welcomed in our home. Very thorough inspection of our HVAC.

Ralph Manzi

June 19, 2026

Kyle’s thorough attention to detail and exceptional workmanship are truly appreciated. His hard work, professionalism, and dedication to ensuring customer satisfaction are outstanding. He goes above and beyond to deliver quality results, making the entire experience smooth and reassuring. It’s clear he takes great pride in his work, and it shows in every aspect of the job. Highly recommended!