Total reviews: 1611 | Average rating: 4.9
Chris Wood
Joe Vartanian
The customer service at Superior was excellent from the start. They were able to schedule a visit before the holidays to get one of my heating fixtures cleaned so we could have consistent heat again.
Sam, the technician, was outstanding. He was professional, thorough, and diagnosed the issue right away. One of my heating systems is tucked away in a tough spot in the attic, but Sam didn’t hesitate, he got up there, handled everything quickly, and had it working perfectly in no time.
Highly recommend this company. I’ll definitely be a returning customer.
Rob McCaffrey
Recently contacted Superior Comfort to get a second opinion on a HVAC issue we were experiencing, and glad we did.
The first company we contacted for a diagnosis /estimate seemed rather inexperienced, and ultimately left us very skeptical as to the extent of their capabilities.
To the contrary, our experience with Adam from Superior was great. He was thorough with explaining the issue, and came off as very knowledgeable in answering any questions.
Heat is back on, and working better than ever.!
Marilyn Gora Fong
They came on the weekend to check out why oil heater wasn’t working. Did great job. Was professional and easy to work with.
Would recommend.
Amy Slaughter
Service was easy to schedule. Doug was great. Prompt, communicative and personable without mansplaining things to me. He stayed to make sure it was working properly. The high price was not a reflection of either employee I worked with.
Gabby Willette
Had a bathroom ceiling fan with light replaced (supplied product myself) and John was fantastic! He was so kind, polite, professional and helpful. He listened to me and answered every question I had before doing the job and got things done efficiently with top notch quality. He even left the room cleaner than when it started taking all trash with him. Highly recommend the service and appreciate John’s kindness and attention to detail.
Richard Murphy
Derek, Parker and crew were very professional, cordial, knowledgeable, efficient, and extremely capable. We were impressed with their product knowledge and willingness to go above and beyond to get this large installation project done.
Rosemary Maloney
I had a problem with my heating system- no heat. I called Superior Comfort and the girl in the office said she would send some one. Alex Amaral came right away. He was great. He explained in detail, because of the age of the furnace, recommended a new replacement. It was my choice and no pressure. Thank you Alex!
Donna Spinelli
Fantastic service and superior knowledge no pun intended! From the start of sales coming out to the quote to the outstanding service done by the installers Kyle and company were hands down. From explaining the process when they were working to finishing up step by step! Very personable and dedicated to their product! Look forward to working with this company to do other improvements around our home. Thanks again Donna and Peter
Mark Brathwaite
Samuel had very good customer service and explained things well.. Also showed patience with whole process
Mike Dynon
Adam Wilson was the technician. Very knowledgeable, friendly and helpful. Our dog loved him.
Don Popillo
Very good service
Mike
Sam was knowledgeable, courteous gave honest opinions on the work we asked about.
Joan Ireland
Matthew was outstanding as far as service and professional and knowledge. If you need a technician he’s your guy. Would definitely ask for him in the future
Richard Peterson
Patient and meticulous great service
Jean Carrillo
Prompt courteous service that was urgent. I called and my technician arrived in less than one hour. Kevin answered all questions and took care of the service needed. Would definitely recommend the business and will call them again.
Karen Murray
Today I had an electrical issue. Paul arrived and quickly assessed the problem. He was very knowledgeable and fixed the situation quickly. I appreciate that he informed me of what the problem was and told me how he’d fix it. I would highly recommend Paul and Superior Comfort.
Jodi Beth Mokillo
Matt serviced my home and he was professional, personable and did an excellent job. He took the time to answer all of my questions and addressed all of my concerns effectively & efficiently.
Thank you Matt !
Tasha Williams
Friday night, mid November and the furnace went! I called several places with 24 hr emergency repair and didn’t get call back from all but one and the one I did get, couldn’t come for five days. Called superior and not only were they incredibly nice on the phone, best customer service around, they got a repair guy out here. They don’t charge extra fees for it being night or weekend, which is unheard of problem was diagnosed and had a new furnace installed the following day. Customer service gal literally was texting me from her cell phone because I was stuck at work and couldn’t take phone calls to make sure I was getting all the info I needed. The guys that came To install the furnace were incredibly nice, super clean and we’re really friendly. The job was done in a couple hours. The entire furnace was replaced. The house was clean within a few hours. I was not expecting to replace an entire furnace today, but they made it very easy. I will not be using anyone else.
Cheryl Lopes
My furnace was not working and I called Superior to see if it could be repaired. Alex, the technician, was prompt, professional, and personable. I appreciate his helpfulness and honesty. He represented the company extremely well. I recommend the company highly.
Kelly Jones
Very helpful and knowledgeable highly recommend
Karen Esty
Electrician was very polite n did great work
We are very grateful to have supervisor comfort
Toni ONeil
My technician came out quickly and solved the problem in no time. Another great experience with Superior Comfort.
Bruce Daigle
Doug came out at 9:30am, 11/17, for a service call. He was knowledgeable, professional, personable and efficient. He took time to explain the issues and what he did to fix them. He also spent time answering my questions and showed me which filter I needed to get and how to get it. Great experience!
Karen Del Tatto
Superior Comfort was ready and willing to help us when our furnace died. From the customer service woman who was sympathetic to our situation, to providing space heaters until they were able to come out, to moving things around so we could be taken care of sooner than later, to arranging a chimney person in short order who did quality work and finally to the installers who were friendly, extremely knowledgeable, and professional. They spent time explaining everything that was done and answered our questions. They were an absolute pleasure to work with. All of these factors give us utmost confidence that this was a furnace install that was done right.
Thomas Cardullo
Doug is an excellent technician, both knowledgeable and personable. He answered all our questions and helped us with our remote controls. We’d very much like him to return to inspect and service our heating system.
Matt Levenson
Our great experience was made possible by Derek. He was able to promptly fix our heat and hot water. Derek also took the time to explain our systems to us, including what to look out for and what to do in an emergency. As new homeowners, this was invaluable information that made us feel safe in our new home. Thank you!
Ann Corcoran
Kevin let us know status of his work and was very knowledgeable.
Valerie Martin
Matt was great! Explained everything he was doing and very neat in his work in replacing valve fo washer.
Judy Mintzer
Doug LaPierre was awesome. He identified the problem quickly and fix it.
Ty Wilson
Had a great experience with Derek on a service call for our boiler. We just moved in so he not only serviced the system, but he walked me through how everything worked. Very professional!
Thomas Queenan
Mark was personable, efficient and professional. An asset to your operations:
Dennis Welch
Kyle was great! Friendly, thorough and efficient. Came out early and had the furnace up and roaring within an hour. Service call was very reasonable at $99. Highly recommend the Superior team
Ken Cote
Just had Alex here for diagnosis on boiler.
Was great.Very knowledge, with
up front pricing.And quick reponse.
Steve
Great service visit the technician was friendly, knowledgeable, Thorough and competent. Very pleased with my first experience with this company.
R Habs
Paul did a fantastic job and saved the day w my washing machine outlet!!!
Matthew Ballantine
Vincent is a true pro! I highly recommend him, and Superior, for all your furnace needs. Thank you!!
Ned Flenders
Straight forward very informative technician they did a great job on my tankless water heater.
robert Sampson
Adam was great very friendly and informative
Greg Rogers
Very good and professional.
Stephanie deJesus
Our hot water heater was leaking and Superior Comfort came out to replace it quickly. Derek and Parker were very professional and respectful. Everything was kept very clean and they explained the new tank to us in detail.
Deborah Larsen
Samuel was great. He did a good job and was very friendly.
Daniel Flores
Derek was excellent! He was on time, polite, and more importantly did a great job cleaning our boiler.
Robert Wegiel
Very professional and knowledgeable Went above and beyond the job.
Claire Schwartz
Doug is a very knowledgeable and personable technician. I feel super comfortable talking with him and trust his expertise
Vamsee Gourishetty
Amazing people, prompt responses and did an incredible job.
Beth Richmond
Matt was friendly and polite. Stayed focused on the project and did a neat, clean job. I had my pressure tank changed and added 2 filters. My water pressure is almost as good as city water. Excellent!
Aldo Ricaldy
I was never told that the tune up did not include descaling.
Phil Sullivan
They have done a lot for me. Always successful. No issues
Christine Berger
Matt was kind and very precise.
