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Testimonials

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Total reviews: 1577 | Average rating: 4.9

5

Our great experience was made possible by Derek. He was able to promptly fix our heat and hot water. Derek also took the time to explain our systems to us, including what to look out for and what to do in an emergency. As new homeowners, this was invaluable information that made us feel safe in our new home. Thank you!

5

Kevin let us know status of his work and was very knowledgeable.

5

Matt was great! Explained everything he was doing and very neat in his work in replacing valve fo washer.

5

Doug LaPierre was awesome. He identified the problem quickly and fix it.

5

Had a great experience with Derek on a service call for our boiler. We just moved in so he not only serviced the system, but he walked me through how everything worked. Very professional!

5

Mark was personable, efficient and professional. An asset to your operations:

5

Kyle was great! Friendly, thorough and efficient. Came out early and had the furnace up and roaring within an hour. Service call was very reasonable at $99. Highly recommend the Superior team

5

Just had Alex here for diagnosis on boiler.
Was great.Very knowledge, with
up front pricing.And quick reponse.

5

Great service visit the technician was friendly, knowledgeable, Thorough and competent. Very pleased with my first experience with this company.

5

Paul did a fantastic job and saved the day w my washing machine outlet!!!

5

Vincent is a true pro! I highly recommend him, and Superior, for all your furnace needs. Thank you!!

5

Straight forward very informative technician they did a great job on my tankless water heater.

5

Adam was great very friendly and informative

5

Very good and professional.

5

Our hot water heater was leaking and Superior Comfort came out to replace it quickly. Derek and Parker were very professional and respectful. Everything was kept very clean and they explained the new tank to us in detail.

5

Samuel was great. He did a good job and was very friendly.

5

Derek was excellent! He was on time, polite, and more importantly did a great job cleaning our boiler.

5

Very professional and knowledgeable Went above and beyond the job.

5

Doug is a very knowledgeable and personable technician. I feel super comfortable talking with him and trust his expertise

5

Amazing people, prompt responses and did an incredible job.

5

Matt was friendly and polite. Stayed focused on the project and did a neat, clean job. I had my pressure tank changed and added 2 filters. My water pressure is almost as good as city water. Excellent!

5

I was never told that the tune up did not include descaling.

5

They have done a lot for me. Always successful. No issues

5

Matt was kind and very precise.

5

Excellent, very satisfied!
Samuel Faugno is very professional and polite.

5

Doug was friendly, helpful and Knowledgeable. 5 star service!

5

Emergency level service call for a leaking water heater. Matt provided excellent service through his professionalism, communication, attention to details and follow through. I’ll definitely hire Superior Comfort again.

5

If I could assign 10 stars I would. My first positive was scheduling online for the service. Website was easy to use and the time frames, although weren’t convenient for my personal schedule, were abundant to choose from. Then I get several reminder texts which were fantastic for my scattered brain. Then I receive a text with a picture of my tech and his name, Kevin. Wow. Already above expectation. I received a phone call from Kevin with an eta and we both got to my residence at the same time. I was not waiting around for him. Again, fantastic. He listened to my rambling and looked around the tub and under the sink, coming up with a plan. We discussed possible scenarios and the solutions. And he was very thorough and great at explaining everything so I understood what he planned to do and then did it. His patience and understanding was just a huge bonus. I have had a run with this bathroom with repair after repair. He assisted with a few additional issues I was struggling with on top of the main issue!! Thanks to Kevin, I’m booking an under the sink upgrade on my PVC pipes in a couple of weeks. I do highly recommend this company. I write reviews often for different things, but this one was important because the recognition being a huge must. Even the receptionist was absolutely pleasant when I called for a better eta. Just highly impressed overall from the booking website experience until the very end when Kevin left my home. Thank you so very much.

5

Kevin Yeh came to repair my water heater. He was very knowledgeable, informative, and thorough. He was also super courteous and friendly and made me feel at ease. I couldn’t ask for a better experience. Exceptional customer service!

5

Kyle was very professional, punctual, thorough and patient. Would definitely recommend this service.

5

Kind, professional and service that was quality

5

Mark was fantastic, explained different options and offered the best prices. Work was quick and efficient, very pleased the quality of service.

5

Kyle did a great job. He notified me when he was coming, was courteous, and conscientious. Everything was left very neat.

5

Amazing experience so very grateful for Kevin. He was so lovely and so capable of finding gas leak where another plumber had not been able to find it. He was very respectful of my house and cleaned up afterwards. I would highly recommend this company based on Kevin’s performance. Thank you so much Kevin for helping us out at a very difficult time.

5

Kevin was extremely knowledgeable, courteous, and helpful. Our sump pump stopped working and our basement flooded. He was able to install a new one right away and advise us on future plumbing needs.

5

Mattthew Portzeba came in. Was very professional. Diagnosed our issue, walked me through each phase step by step. Eventually we installed a water filtration system that seemed to remove all the issues we had been having. Our town has notoriously bad water and Matt’s suggestions worked and he took care of installation quickly and quietly. My baby napped the whole time

5

Derek was very courteous, neat and knew his stuff. Great customer service!

5

Mark is calm, cool and collected and he did a great job with the water heater replacement!

5

Sam was very nice and answered all my questions. The price quoted was what I paid and was informed if there were any issues. That he would let me know the cost if there was a repair needed. Which there wasn’t. Thanks

5

Matthew Potrzeba gave me estimates on a water filtration system and a water heater. He was professional, friendly, knowledgable, explained everything about the options for water filtration and a water heater replacement. He provided estimates for the work, said he will email them to me, and follow up with me later.

5

Superior came the same day we called to fix a thermostat. It was a small repair but appreciated. The fee was a little high.

5

Mark was very helpful and knowledgeable about my water heater

5

Adam Wilson performed our yearly service on our boiler. He has been here before and always does a top notch job. Very pleasurable to deal with.

5

Great thorough informative on time

5

Called Superior to come out and check my heat. Douglas LaPierre arrived on time and addressed all of my concerns and questions quickly and professionally.

5

The team at Superior Comfort is fantastic! Everything from the initial consultation to the install to the financing has been a smooth experience. They replaced my boiler and hot water tank today. The team was very efficient and paid attention to every detail. They made sure to walk me through all of the features after the install and answered my questions as well. I will be recommending this company to everyone!

5

Sam was great. Very kind and informative. Great job.

5

The tech was very friendly and efficient and did a through job

5

Samuel you very professional AND courteous to me. You explained any questions I had and were VERY polite. Thank you again for helping me out!

5

Kyle explained everything he was doing, answered all my questions, and explained what I needed to do to keep my boiler running well. On time, polite, and thorough.

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